Terms & Conditions

Diagnostic Assessment Packages (face to face/video)

  • Adult Autism assessment £1700
  • Child Autism assessment £2100

Clinical Psychologist Sessions

£130 per 60 minutes, for face to face /video appointments.

Occupational Therapist Sessions

£130 per 60 minutes for face to face /video appointments.

Speech and Language Therapist sessions

£130 per 60 minutes for face to face /video appointments.

Educational Psychologist sessions

£130 per 60 minutes for face to face /video appointments.

We can provide a standard report (single A4 page in size) confirming your attendance at appointments for university/college/employers/DWP for £30 (payable in advance). Longer and more complex reports will incur additional charges. These will be agreed upon according to individual circumstances and paid in advance of preparation of the report.

Meetings and any significant administration, telephone calls etc that are related to your case are also chargeable. Your clinician will advise you when activities are chargeable and of the likely associated costs.


Following your initial booking and subsequent appointments, we will issue an electronic invoice direct to the email address you provide.
We ask that you confirm your booking a minimum of 48 hours in advance of the scheduled appointment, by settling the fees outlined above. All fees must be paid in advance of appointments. Autism assessment fees must be settled a minimum of seven working days in advance of appointments.

We accept the following payment methods:

  • Electronic Bank Transfer. Please quote your invoice number.
    Account name: The St Andrews Practice Limited

    Account number: 00253505
    Sort code: 83-15-21


  • By debit or card or direct debit using our secure online payment system, GoCardless.

Payment instructions will be emailed to you once we have reviewed your self-referral form. Please discuss any queries relating to payment with your clinician at The Invertay Practice.

Cancellations and missed appointments

If you are unable to attend a planned appointment, please email info@theinvertaypractice.com to make your clinician aware as soon as possible. Where there is less than 24 hours’ notice, or if you fail to attend the appointment, the full fee is chargeable. Where there is between 24-48 hours’ notice, half of the full fee is chargeable.

Late arrivals to appointments

In the event that you arrive late for an appointment, the session will end at the originally arranged time and the full fee will be charged. If you arrive more than 20 minutes late for the appointment, the psychologist reserves the right to cancel the appointment and for you to be charged the full fee for the appointment.

Holidays and breaks in treatment

Should you have any planned holidays or foreseeable breaks in treatment, please make your clinician aware of these dates in advance so that they can plan the content of your sessions and their diaries accordingly. Accordingly, your treating clinician will provide advance notice of any planned holidays or foreseeable breaks.


Please notify us regarding any complaints about the provision of services. Our staff at The Invertay Practice will advise on the appropriate course of action in line with our complaints policy. 


Information held about you by your treating clinician will not be disclosed to any third party.

This does not apply to:

  1. Any use or disclosure of information that is authorised by the client.
  2.  Disclosure required by law.
  3. When information is necessary to ensure the safety of the client or other person(s).
  4. When a clinician is required to discuss their clinical practice with their supervising clinician – in which case they will refrain from disclosing any personal information that may identify you (e.g., name, date of birth, address).
  5. When a therapeutic executor is required to manage the professional affairs of the clinician in the event of serious illness or death.

Efficacy of treatment and liability

The Invertay Practice provides assessments, interventions and therapies that are considered within the mental health professions as evidence based and ‘good practice’. However please note the following:

There may be circumstances where a diagnostic assessment is undertaken, and the client’s desired outcome or diagnosis is not achieved. In these circumstances the assessment team will provide a full explanation, and formulation, of your difficulties as we have assessed them. Where appropriate signposting will be offered. Refunds will not be provided in these circumstances.

We cannot guarantee the effectiveness of any service or be held liable for any consequence of assessment therapy, treatment or intervention failing to produce a desired effect. Refund of fees will not be provided in such circumstances.

Our clinicians reserve the right to terminate input where it is the clinician’s opinion that the clients presenting difficulties fall out with our remit, and that there are more suitable alternatives elsewhere. We will endeavour to do this at the point of initial contact, or soon thereafter.

Our clinicians reserve the right to terminate input where it is the clinician’s opinion that the assessment or intervention is not, or has become no longer, in the best interests of the client.

Handling of personal information

All client records are held securely and in accordance with the General Data Protection Regulations. Please see SAP Privacy Notice for further details.

Governing Law

This contract will be interpreted under and governed by the laws of Scotland.


The parties submit to the exclusive jurisdiction of the courts of Scotland and any courts that may hear appeals from those courts in respect of any proceedings in connection with this contract.